Frequently Asked Questions

We are a family owned and operated business looking after homes across Adelaide's southern suburbs. Director Daniel Simms brings twenty-five years of hands-on experience across plumbing, gas and air conditioning.

Yes. We hold a Certificate IV in Plumbing and Gas, Builders Licence BLD341932 and ARC refrigerant licence AU066279, and we are fully insured. You can find a licence holder to check for yourself.

We work right across Adelaide's south, including Happy Valley, Woodcroft, Aberfoyle Park, Flagstaff Hill, Reynella East, Morphett Vale, Hallett Cove and O'Halloran Hill, plus the surrounding areas.

Blocked drains and drain relining, hot water, general plumbing and maintenance, gas fitting, air conditioning, evaporative cooling, rainwater tank pumps and whole-house water filtration.

Just call us on 0420 104 118 and we will arrange a time that suits you. For emergencies, we are available around the clock.

We give you an upfront, fixed price before any work begins, agreed with you first. The figure we quote is the figure you pay, so there are no surprises on the invoice.

Yes. New customers get fifty dollars off their first service, there is seventy dollars off blocked drains, and we offer ongoing discounts for pensioners and veterans.

Yes. Interest-free payment options are available through Humm, so something like a full hot water replacement does not have to be paid for all at once.

No. We charge the same rate after hours as we do during the day, so an evening or weekend call out does not cost you a premium.

Yes. We clear blocked drains and can reline damaged pipes where needed, and there is seventy dollars off blocked drain jobs. Knowing what not to flush helps avoid repeat blockages.

We offer drain relining, which repairs a pipe from the inside, so in many cases we can fix the problem without a full excavation. We will always advise what suits your situation.

Yes. We repair burst and leaking pipes, and we are available 24/7 for urgent jobs where water is escaping and needs to be stopped quickly.

Yes. We install whole-house water filtration that reduces chlorine taste, odour and sediment. It is worth knowing that standard filtration improves taste but does not soften hard water.

Yes. Gas work is carried out by a licensed gas fitter to the AS/NZS 5601 gas standard, the national benchmark for safe gas installations.

Yes. We test gas appliances for carbon monoxide and unsafe combustion, and if an appliance is not safe we will advise you not to use it. You can also read gas appliance safety advice.

Yes. We carry out gas fitting and gas appliance work as part of our licensed gas services, including connecting and checking appliances so they run safely.

Yes. We repair and replace hot water systems, and where possible we can carry out a same-day replacement, so you are not left without hot water for long.

We offer same-day service wherever we can manage it, and we are available 24/7 for emergencies, so a sudden hot water failure does not have to wait.

Yes. Air conditioning is installed and serviced by an ARC-licensed technician, with refrigerant handled correctly. You can confirm our credentials through the ARC licence check.

Yes. Evaporative cooling is water-based rather than refrigerant-based, and we service and repair these systems to keep them running reliably through summer.

Yes. We diagnose and repair air conditioning faults, including refrigerant-related issues, which are handled under our ARC refrigerant licence.

Yes. We are available around the clock for genuine plumbing, gas and hot water emergencies, every day of the year.

We aim to offer same-day service, and for emergencies we aim to be there within the hour wherever possible. Call us and we will tell you our soonest availability.

Yes. We back our workmanship with a lifetime labour warranty, we agree a fixed price upfront, and we keep to the time we book through our on-time guarantee.

If something we have installed or repaired fails because of our labour, our lifetime labour warranty means we come back and put it right.